When will I receive my Neccst Coffee Grinder, and what are the shipping costs?
We expect to start shipping the Neccst Coffee Grinder in June 2025. Shipping fees will be collected after the campaign ends, with rates calculated based on your location. A general overview of the shipping costs can be found on the campaign page. You’ll have the option to choose between standard and express shipping.
Last updated: December 06, 2024 00:39
Is the Neccst Coffee Grinder easy to clean and maintain?
Is the Neccst Coffee Grinder easy to clean and maintain? Yes! The magnetically attached anti-static funnel is easy to remove, simplifying cleaning. The shaker catch cup is designed for effortless use and cleaning, while the burrs are coated with Titanium Nitride (TiN) for long-lasting durability and minimal maintenance. Additionally, the magnetically attached base plate can be quickly removed, making it easy to wipe off any leftover grounds.
Last updated: October 21, 2024 00:19
What is the difference between the Single Dose option and the integrated scale version?
GPT
The Single Dose option is ideal for those seeking a straightforward grind with zero retention, ensuring every ground goes directly into your brew. For added precision, the integrated scale version allows you to grind by weight with 0.1g accuracy, perfect for anyone who wants precise dosing without sacrificing the convenience of the hopper.
Last updated: October 21, 2024 00:19
How does the integrated scale work?
The integrated scale offers 0.1g accuracy and has three modes: Grind Mode (weight only), Brew Mode (weight and time), and Advanced Brew Mode (weight, time, and flow rate). This allows you to fine-tune your coffee-making process with precision. The scale is detachable and powered by a USB-C rechargeable battery.
Last updated: October 21, 2024 00:19
When will I get my pre-order?
The NECCST Series 1 Grinders are scheduled to ship in June 2025. Depending on your location, you can expect to receive them between June and August 2025. Please keep in mind that this is an estimated timeframe, as you’re pre-ordering the product and potential production delays could occur.
Last updated: December 06, 2024 00:41
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.